Imprint

All rights reserved.

This website was created with great care. DEKRA makes the information available without warranty or guarantee of any kind, be it explicit or implied. Even if we assume that the information provided by us is accurate, it may include errors or inaccuracies.

DEKRA does not recognize non-DEKRA content in areas that can be reached via links from the DEKRA website (www.dekra.com or another DEKRA domain) as its own and assumes no responsibility for it. In particular, DEKRA is not subject to any obligation to review content. DEKRA explicitly distances itself from information that violates applicable law or common decency.

DEKRA’s website is protected by copyright, the right to intellectual property and all other relevant rights. Programmes, pictures, text and information contained therein are the intellectual property of DEKRA provided that there are no other intellectual property rights. Duplication, distribution, storage, sending, transfer and reproduction of the content without DEKRA’s written consent is expressly prohibited. We reserve the right to make technical modifications and errors.

Contact DEKRA, Stuttgart directly for more information.

Copyright © DEKRA

DEKRA e.V. Dresden is officially recognized as a monitoring organization within the meaning of Annex VIIIb StVZO for the federal states of Berlin, Brandenburg, Mecklenburg-Western Pomerania, Saxony, Saxony-Anhalt and Thuringia; You can find the respective competent supervisory authority of the federal states here.

As a service and customer-oriented company, we at DEKRA always endeavor to resolve any differences of opinion arising from our contractual relationships amicably. In the event of any complaints, our customers can therefore contact the processing branch at any time or our central customer service via the hotline number 0800-3333333. If and to the extent that no agreement can be found with the customer, the way to the ordinary courts is of course open to him. These then decide within the framework of applicable law on the existence and non-existence of claims.

We are convinced that this system best meets the demands and expectations of our customers. From our point of view, there is no need for a consumer dispute settlement procedure. We even see the risk of undermining existing consumer protection rights in such a procedure due to the associated lack of transparency (no publication of decisions and no absolute binding force of mandatory consumer law). We have therefore decided not to take part in dispute settlement proceedings before consumer arbitration boards.